OSC - Office Skills Certification Practice Test
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Office Skills Certification (OSC) #1
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Office Skills Certification (OSC)
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OSC - Office Skills Certification Practice Test
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OSC Business Writing 2
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What is the 'you' attitude in business writing?
A
Always using the word 'you' in every sentence
B
Focusing on the reader's needs and benefits rather than the writer's
C
Writing in second-person only
D
Addressing complaints defensively
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