OSC Professional Etiquette 1 — Questions and Answers
Question 1: Which of the following is proper workplace etiquette when attending a meeting?
- Arriving 10 minutes late is acceptable
- Arriving on time and silencing your phone (Correct answer)
- Multitasking on your laptop throughout
- Leaving without notice if the meeting runs long
Correct answer: Arriving on time and silencing your phone
Punctuality and minimizing distractions demonstrate respect for other attendees' time and the meeting's purpose.
Question 2: When introducing yourself to a new colleague, the most professional greeting includes:
- A casual nickname and a wave
- Your full name, role, and a firm handshake or appropriate greeting (Correct answer)
- Only your first name
- A long personal history
Correct answer: Your full name, role, and a firm handshake or appropriate greeting
A professional introduction includes your name and role, establishing context for the new relationship.
Question 3: Appropriate office attire is best described as:
- Whatever is most comfortable for you personally
- Clothing that aligns with company dress code and presents a professional image (Correct answer)
- Only formal suits at all times
- Casual wear to show individuality
Correct answer: Clothing that aligns with company dress code and presents a professional image
Professional attire should match the company's culture and dress code while maintaining a neat, business-appropriate appearance.
Question 4: If you will be absent or delayed, the professional course of action is to:
- Say nothing and hope no one notices
- Notify your supervisor and relevant colleagues in advance (Correct answer)
- Send a text to a friend in the office
- Leave a sticky note on your desk
Correct answer: Notify your supervisor and relevant colleagues in advance
Proactively notifying supervisors and colleagues of absences allows the team to plan and minimizes disruption.
Question 5: What is the accepted etiquette for using speakerphone in an open office?
- Use it freely at any volume
- Use a private space or headset to avoid disturbing colleagues (Correct answer)
- Ask one nearby colleague for permission
- Only use it after 5 PM
Correct answer: Use a private space or headset to avoid disturbing colleagues
Speakerphone in open offices disrupts colleagues and may violate call privacy; private spaces or headsets are preferable.
Question 6: When receiving constructive criticism from a supervisor, the professional response is to:
- Immediately argue and defend your actions
- Listen actively, thank them, and consider how to improve (Correct answer)
- Ignore the feedback entirely
- Complain to other colleagues afterward
Correct answer: Listen actively, thank them, and consider how to improve
Receiving feedback graciously by listening, acknowledging, and acting on it demonstrates professionalism and a growth mindset.
OSC Professional Etiquette 1
Which of the following is proper workplace etiquette when attending a meeting?