MS-900 Microsoft 365 Pricing, Licensing & Support 5 — Questions and Answers
Question 1: A government agency requires Microsoft 365 services that meet specific US federal compliance standards. Which offering should they use?
- Microsoft 365 Business Premium
- Microsoft 365 Government (GCC or GCC High) (Correct answer)
- Microsoft 365 E5
- Microsoft 365 Nonprofit
Correct answer: Microsoft 365 Government (GCC or GCC High)
Microsoft 365 Government plans (GCC, GCC High, DoD) are built to meet US federal, state, and local government compliance requirements.
Question 2: Which of the following is a key difference between Microsoft 365 E3 and Microsoft 365 Apps for Enterprise?
- E3 does not include desktop Office apps; Apps for Enterprise does
- E3 includes cloud services like Exchange and Teams; Apps for Enterprise focuses on Office apps only (Correct answer)
- Apps for Enterprise includes advanced security tools not in E3
- There is no difference; they are the same plan
Correct answer: E3 includes cloud services like Exchange and Teams; Apps for Enterprise focuses on Office apps only
Microsoft 365 E3 bundles cloud services (Exchange, SharePoint, Teams) with Office apps, while Microsoft 365 Apps for Enterprise focuses primarily on the installable Office applications.
Question 3: What is the Service Level Agreement (SLA) uptime guarantee Microsoft provides for Microsoft 365 paid services?
- 95% uptime
- 99% uptime
- 99.9% uptime (Correct answer)
- 100% uptime
Correct answer: 99.9% uptime
Microsoft guarantees 99.9% uptime (financially backed SLA) for Microsoft 365 paid services, equating to less than 8.76 hours of downtime per year.
Question 4: A company wants to let external partners access a Teams-based collaboration workspace without purchasing full Microsoft 365 licenses for them. What is the best approach?
- Purchase Microsoft 365 Business Basic for each external user
- Use Teams guest access, which does not require external users to have paid licenses (Correct answer)
- Use Teams Essentials for external users only
- Add external users as shared mailbox accounts
Correct answer: Use Teams guest access, which does not require external users to have paid licenses
Microsoft Teams guest access allows external users to collaborate in Teams channels and chats without requiring them to have a paid Microsoft 365 license.
Question 5: Which Microsoft 365 billing option provides the most flexibility with no long-term commitment?
- Annual subscription paid annually
- Annual subscription paid monthly
- Monthly subscription (Correct answer)
- 3-year enterprise agreement
Correct answer: Monthly subscription
A monthly Microsoft 365 subscription provides maximum flexibility as it can be canceled or changed each month without a long-term commitment, though at a higher per-unit price.
Question 6: What is the role of the Microsoft Partner Network (MPN) in Microsoft 365 licensing?
- Partners can resell Microsoft 365 licenses and provide implementation services to customers (Correct answer)
- Partners receive free unlimited Microsoft 365 licenses for internal use
- Partners set the pricing for Microsoft 365 in their region
- Partners replace Microsoft Support for all customer issues
Correct answer: Partners can resell Microsoft 365 licenses and provide implementation services to customers
Microsoft Partners (Cloud Solution Providers, resellers) can sell Microsoft 365 subscriptions to customers and often provide deployment, support, and consulting services.
Question 7: A company wants to use Microsoft 365 and needs to know the maximum number of users supported under Enterprise plans. What is the limit?
- 300 users
- 500 users
- 10,000 users
- There is no set maximum user limit for Enterprise plans (Correct answer)
Correct answer: There is no set maximum user limit for Enterprise plans
Microsoft 365 Enterprise plans (E1, E3, E5) have no predefined maximum user cap, making them suitable for organizations of any size.
MS-900 Microsoft 365 Pricing, Licensing & Support 5
A government agency requires Microsoft 365 services that meet specific US federal compliance standards.
Which offering should they use?