MS-900 Microsoft 365 Pricing, Licensing & Support — Questions and Answers
Question 1: What is the benefit of Microsoft 365’s subscription pricing model?
- Large upfront payments
- Predictable monthly costs and feature updates (Correct answer)
- Manual software installation
- Yearly hardware fees
Correct answer: Predictable monthly costs and feature updates
The subscription pricing model of Microsoft 365 offers the significant benefit of predictable monthly or annual costs, eliminating the need for large upfront software purchases. This model also ensures continuous access to the latest software versions, automatic updates, and new feature enhancements without additional charges. This provides financial predictability and ensures users always have the most current tools.
Question 2: Which Microsoft 365 plan is designed for small businesses?
- Microsoft 365 E5
- Microsoft 365 Business Basic (Correct answer)
- Microsoft 365 Developer
- Microsoft 365 Family
Correct answer: Microsoft 365 Business Basic
Microsoft 365 Business Basic is specifically tailored for small and medium-sized businesses (SMBs) that need essential productivity services. It includes cloud versions of Office apps like Outlook, Word, Excel, and PowerPoint, along with services like Exchange, OneDrive, and Teams. This plan provides core collaboration and communication tools without the advanced features or scale of enterprise plans.
Question 3: What is the purpose of volume licensing?
- Only available for personal users
- Discounted software licenses for organizations (Correct answer)
- Monthly app trials
- One license per department
Correct answer: Discounted software licenses for organizations
Volume licensing is a cost-effective solution designed for organizations that need to purchase multiple software licenses. It allows businesses and institutions to acquire software at a discounted rate compared to buying individual copies. This approach simplifies license management and ensures compliance across numerous users within an organization.
Question 4: Where can customers compare Microsoft 365 plans and pricing?
- Microsoft Learn
- Microsoft 365 website (Correct answer)
- Windows Store
- Azure Portal
Correct answer: Microsoft 365 website
The official Microsoft 365 website is the primary and most reliable resource for customers to explore and compare different Microsoft 365 plans. It provides detailed information on features, pricing, and subscription options for various user types, from personal to enterprise, enabling informed decision-making.
Question 5: What kind of support does Microsoft 365 offer to its users?
- Support limited to weekends only
- No support provided
- Self-help, forums, and 24/7 support options (Correct answer)
- One-time email response
Correct answer: Self-help, forums, and 24/7 support options
Microsoft 365 offers comprehensive support options to its users, ensuring assistance is available through various channels. This includes extensive self-help documentation and community forums for common issues, alongside professional 24/7 technical support for more critical problems, depending on the subscription level.
Question 6: Which plan offers the most advanced security features?
- Microsoft 365 Personal
- Microsoft 365 E5 (Correct answer)
- Microsoft 365 Family
- Office Home & Student
Correct answer: Microsoft 365 E5
Microsoft 365 E5 is the most advanced enterprise plan, specifically engineered to provide the highest level of security features. It includes sophisticated threat protection, advanced compliance tools, and robust identity and access management capabilities, making it ideal for organizations with stringent security requirements.
Question 7: What tool can help partners manage multiple customers’ Microsoft 365 accounts?
- Microsoft Teams
- Microsoft Partner Center (Correct answer)
- Outlook
- Power Automate
Correct answer: Microsoft Partner Center
The Microsoft Partner Center is a dedicated portal that empowers Microsoft partners to efficiently manage their customer relationships and services. It provides tools for provisioning, billing, and supporting multiple customers' Microsoft 365 accounts, streamlining operations and enhancing partner capabilities.
Question 8: Which Microsoft 365 plan is suitable for enterprise use with voice capabilities?
- Microsoft 365 Basic
- Microsoft 365 E5 (Correct answer)
- Microsoft 365 Family
- Microsoft 365 Developer
Correct answer: Microsoft 365 E5
Microsoft 365 E5 is the premium enterprise plan that integrates advanced voice capabilities, such as Phone System and Audio Conferencing, directly within Microsoft Teams. This makes it the ideal choice for large organizations seeking a comprehensive communication solution alongside their productivity and security needs.
Question 9: What is Microsoft FastTrack?
- A browser extension
- A data visualization tool
- A deployment and onboarding assistance program (Correct answer)
- An Excel plugin
Correct answer: A deployment and onboarding assistance program
Microsoft FastTrack is a valuable service designed to help organizations successfully deploy and adopt Microsoft 365 services. It provides expert guidance, tools, and engineering assistance to ensure a smooth transition and maximize the value derived from their Microsoft 365 investment.
MS-900 Microsoft 365 Pricing, Licensing & Support
What is the benefit of Microsoft 365’s subscription pricing model?