MS-900 Microsoft 365 Pricing, Licensing & Support 2 — Questions and Answers
Question 1: A company wants to allow users to install Microsoft 365 Apps on up to 5 PCs or Macs per user. Which license type supports this?
- Microsoft 365 Business Basic
- Microsoft 365 Business Standard (Correct answer)
- Microsoft 365 F1
- Exchange Online Plan 1
Correct answer: Microsoft 365 Business Standard
Microsoft 365 Business Standard includes desktop Office apps installable on up to 5 devices per user.
Question 2: Which Microsoft 365 support tier provides a guaranteed initial response time of less than one hour for critical issues?
- Basic support
- Developer support
- Unified support (Critical) (Correct answer)
- FastTrack support
Correct answer: Unified support (Critical)
Microsoft Unified Support's Critical severity level guarantees an initial response within one hour for business-critical outages.
Question 3: A non-profit organization wants Microsoft 365 at a reduced cost. What should they look for?
- Microsoft 365 Government plans
- Microsoft 365 Nonprofit plans (Correct answer)
- Microsoft 365 Education A1
- Microsoft 365 F3
Correct answer: Microsoft 365 Nonprofit plans
Microsoft offers Microsoft 365 Nonprofit plans with significant discounts for qualifying charitable organizations.
Question 4: What does the 'per-user' licensing model mean in Microsoft 365?
- Each device needs a separate license
- Each named user is assigned a license regardless of how many devices they use (Correct answer)
- Licenses are pooled and shared across the organization
- Licenses are assigned per department
Correct answer: Each named user is assigned a license regardless of how many devices they use
Per-user licensing means each individual user is assigned their own license, allowing them to access services across multiple devices.
Question 5: Which Microsoft 365 plan is specifically designed for Firstline/Frontline Workers who primarily use shared devices?
- Microsoft 365 Business Basic
- Microsoft 365 E3
- Microsoft 365 F3 (Correct answer)
- Microsoft 365 Apps for Business
Correct answer: Microsoft 365 F3
Microsoft 365 F3 (formerly F1) is designed for frontline workers and includes web-based Office apps optimized for shared device scenarios.
Question 6: A company on a monthly subscription to Microsoft 365 Business Premium wants to switch to annual billing. What is the primary financial benefit?
- Access to more features
- Lower per-user monthly cost (Correct answer)
- Unlimited storage
- Free FastTrack onboarding
Correct answer: Lower per-user monthly cost
Annual commitment billing for Microsoft 365 typically offers a lower effective monthly cost compared to month-to-month billing.
Question 7: Which of the following is NOT included in Microsoft 365 Business Basic?
- Exchange Online email
- Microsoft Teams
- SharePoint Online
- Installed desktop Office apps (Correct answer)
Correct answer: Installed desktop Office apps
Microsoft 365 Business Basic provides web and mobile versions of Office apps but does NOT include installable desktop Office applications.
MS-900 Microsoft 365 Pricing, Licensing & Support 2
A company wants to allow users to install Microsoft 365 Apps on up to 5 PCs or Macs per user.
Which license type supports this?