MS-900 Microsoft 365 Fundamentals M365 Pricing and Support 2

Question 1

Which Microsoft 365 plan is specifically designed for frontline workers who need basic productivity tools at a lower cost?

Accepted Answer

Microsoft 365 F1

Answer

Microsoft 365 F1 (Firstline Worker) is designed for frontline/deskless workers and offers a lower-cost option with web-based tools.

Question 2

A company wants to purchase Microsoft 365 but needs the flexibility to scale up or down monthly without a long-term commitment. Which licensing model best fits this need?

Accepted Answer

Monthly subscription

Answer

A monthly subscription offers the most flexibility with no long-term commitment, though it typically costs more per month than annual plans.

Question 3

What is the maximum number of users supported under Microsoft 365 Business plans?

Accepted Answer

300

Answer

Microsoft 365 Business plans support a maximum of 300 users; organizations with more users must use Enterprise plans.

Question 4

Which support option in Microsoft 365 allows customers to get a callback from a support engineer rather than waiting on hold?

Accepted Answer

Request a callback

Answer

The 'Request a callback' option lets customers submit their contact details and receive a call from a Microsoft support engineer.

Question 5

What does the Microsoft 365 'financially-backed SLA' guarantee for core services?

Accepted Answer

99.9% uptime

Answer

Microsoft guarantees 99.9% uptime for Microsoft 365 core services as part of its financially-backed Service Level Agreement.

MS-900 Practice Test

MS-900 Practice Test

MS-900 Microsoft 365 Fundamentals M365 Pricing and Support 2