MS-900 MS-900 Microsoft 365 Support & Service Health 3

Question 1

What is a service incident in Microsoft 365?

Accepted Answer

An unplanned event where a Microsoft 365 service is not functioning normally

Answer

A service incident is an unplanned disruption or degradation of a Microsoft 365 service, tracked and communicated through the Service Health dashboard.

Question 2

How long does Microsoft retain an organization's data after a Microsoft 365 subscription expires?

Accepted Answer

90 days

Answer

Microsoft retains tenant data for 90 days following subscription expiration before permanently deleting it, giving organizations time to renew or export data.

Question 3

What is a Microsoft 365 tenant?

Accepted Answer

A dedicated, isolated instance of Microsoft 365 services for a single organization

Answer

A Microsoft 365 tenant is an organization's own dedicated and isolated cloud environment containing all its users, data, and service configurations.

Question 4

What is the Admin on Behalf Of (AOBO) model in Microsoft 365?

Accepted Answer

A permission model allowing authorized Microsoft partners to manage a customer's tenant

Answer

AOBO allows Microsoft-authorized partners, with customer permission, to access and administer a customer's Microsoft 365 tenant on their behalf.

Question 5

Which section of the Microsoft 365 admin center contains the Message Center and Service Health?

Accepted Answer

Health

Answer

The Health section of the Microsoft 365 admin center houses both the Service Health dashboard and the Message Center for service status and communications.

MS-900 Practice Test

MS-900 Practice Test

MS-900 MS-900 Microsoft 365 Support & Service Health 3