EMD Medical Priority Dispatch System 3

Question 1

What is the first piece of information a dispatcher must obtain during MPDS Case Entry?

Accepted Answer

The location or address of the emergency

Answer

Confirming the location is the very first Case Entry step so units can be dispatched even if the call is suddenly lost.

Question 2

Which specific Case Entry question in MPDS assesses the patient's level of consciousness?

Accepted Answer

'Are they completely awake?'

Answer

'Are they completely awake?' directly evaluates the patient's consciousness level and helps determine call urgency.

Question 3

What term in MPDS describes the primary reason a caller is requesting emergency assistance?

Accepted Answer

Chief complaint

Answer

The chief complaint is the main problem or symptom reported by the caller and drives the selection of the correct MPDS protocol.

Question 4

Why do MPDS dispatchers ask callers 'Are you with the patient right now?'

Accepted Answer

To determine whether the caller can observe and accurately report the patient's current condition

Answer

Knowing the caller is physically present with the patient ensures the information provided is current and firsthand.

Question 5

When a caller's chief complaint does not clearly match any specific MPDS protocol, which protocol should be selected?

Accepted Answer

Protocol 32 (Unknown Problem)

Answer

Protocol 32 (Unknown Problem) is used when the caller cannot describe the problem or the symptoms are genuinely unclear.

(EMD) Emergency Medical Dispatch Practice Test