CTC Telehealth Technology & Platform Management 2

Question 1

Which encryption standard is most commonly required for telehealth video platforms to comply with HIPAA security rules?

Accepted Answer

AES 128-bit or higher

Answer

HIPAA requires strong encryption such as AES 128-bit or higher to protect electronic protected health information (ePHI) in transit and at rest.

Question 2

A patient reports that their video visit keeps freezing. After ruling out provider-side issues, what is the FIRST thing a telehealth coordinator should assess on the patient side?

Accepted Answer

Patient's internet bandwidth and connection stability

Answer

Insufficient or unstable internet bandwidth is the most common cause of video freezing and should be assessed before other device-specific factors.

Question 3

What does the term 'asynchronous telehealth' refer to?

Accepted Answer

Store-and-forward transmission of clinical data reviewed later

Answer

Asynchronous (store-and-forward) telehealth involves collecting patient data—images, videos, or messages—and sending them for provider review at a later time.

Question 4

When selecting a telehealth platform, which feature is most critical for integration with an existing Electronic Health Record (EHR) system?

Accepted Answer

HL7 FHIR API compatibility

Answer

HL7 FHIR API compatibility allows seamless data exchange between telehealth platforms and EHR systems, reducing manual entry and errors.

Question 5

Which metric best reflects the clinical reliability of a remote patient monitoring (RPM) device?

Accepted Answer

Measurement accuracy and clinical validation studies

Answer

Clinical validation studies confirm that an RPM device produces accurate, reproducible measurements comparable to gold-standard clinical equipment.

(CTC) Certified Telehealth Coordinator Practice Test

(CTC) Certified Telehealth Coordinator Practice Test

CTC Telehealth Technology & Platform Management 2