CTC Study Guide 2026
Everything you need to pass the CTC exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
📚 CTC Topics to Study (69)
✍️ Sample CTC Questions & Answers
1. Which tool BEST measures patient activation and readiness to self-manage chronic conditions in a telehealth context?
The Patient Activation Measure (PAM) quantifies a patient's knowledge, skills, and confidence for self-management, directly informing engagement strategies.
2. What is a key factor in effective telehealth communication?
Effective telehealth communication relies on clarity, conciseness, and empathy to bridge the physical distance between provider and patient. Being clear ensures instructions are understood, conciseness respects the patient's time and attention span, and empathy builds trust and rapport. These qualities are vital for conveying information accurately, addressing concerns, and fostering a supportive virtual care environment.
3. A telehealth coordinator is onboarding a patient for a wound care monitoring program. Which instruction is MOST important for image quality?
Quality wound images require adequate lighting, a scale reference, and multiple angles to allow the clinician to accurately assess wound dimensions and healing.
4. Under HITECH, what is the maximum annual civil monetary penalty per violation category for willful neglect that is not corrected?
HITECH set the maximum penalty for uncorrected willful neglect at $1,919,173 (adjusted) per violation category per year.
5. A telehealth coordinator discovers that a vendor-supplied remote monitoring device has been recalled by the FDA. What is the immediate required action?
FDA recalls require immediate cessation of use and prompt notification to all stakeholders to prevent patient harm.
6. A telehealth coordinator needs to ensure the platform meets HIPAA's Business Associate Agreement (BAA) requirement. When must a BAA be in place?
A BAA must be executed with any vendor that creates, receives, maintains, or transmits ePHI before that vendor begins handling patient data.