CTC Certified Travel Counselor 2

Question 1

Which organization administers the Certified Travel Counselor (CTC) designation?

Accepted Answer

The Travel Institute

Answer

The Travel Institute administers the CTC designation for experienced travel professionals.

Question 2

The CTC designation is generally intended for travel professionals with how much industry experience?

Accepted Answer

At least 5 years

Answer

The CTC is an advanced credential typically requiring around five years of industry experience.

Question 3

A key skill emphasized in CTC training is turning what into repeat business?

Accepted Answer

Strong client relationships

Answer

Building lasting client relationships is central to generating repeat and referral business.

Question 4

In travel counseling, a 'needs assessment' primarily helps the counselor to do what?

Accepted Answer

Understand the client's travel goals and preferences

Answer

A needs assessment uncovers the client's goals so recommendations match their expectations.

Question 5

Which document typically outlines the terms, conditions, and cancellation policies a client agrees to?

Accepted Answer

Booking/terms agreement

Answer

The booking or terms agreement details conditions and cancellation policies clients accept.

Certified Travel Counselor (CTC) Practice Test