CTC CTC Group Travel & Event Planning

Question 1

What is a 'room block' in the context of group hotel bookings?

Accepted Answer

A set number of rooms held by a hotel for a specific group at a negotiated rate

Answer

A section of a hotel reserved for VIP guests only

Answer

A room type unavailable for booking

Answer

A minimum room size requirement for group events

Question 2

A 'group contract' with an airline or hotel typically includes an 'attrition clause,' which means:

Accepted Answer

The organizer may owe penalties if actual bookings fall below the minimum contracted number

Answer

The group leader receives a complimentary upgrade

Answer

Participants can transfer their booking to another person

Answer

The supplier guarantees the quoted rate regardless of demand

Question 3

What does 'one free for every X passengers' mean in a group airline contract?

Accepted Answer

The group leader or escort receives a complimentary ticket when the group reaches a specified size

Answer

One seat is upgraded for free

Answer

One passenger can change flights for free

Answer

The first booking in a group gets a discount

Question 4

Which document outlines all the terms, services, pricing, and responsibilities agreed upon between a travel agency and a group client?

Accepted Answer

Group contract/proposal

Answer

Invoice

Answer

Itinerary

Answer

Supplier confirmation

Question 5

A 'cut-off date' in a group booking refers to:

Accepted Answer

The date by which group members must book or the held inventory is released back to general sale

Answer

The deadline to cancel without penalty

Answer

The last day to add names to the manifest

Answer

The date the group departs

Question 6

What is 'pre- and post-tour accommodation' in group travel?

Accepted Answer

Optional hotel nights booked before the tour begins or after it ends for early arrivals or late departures

Answer

Hotel stays included in the base tour package

Answer

Backup accommodation if primary hotels are overbooked

Answer

Crew accommodation for tour guides