CTC CTC Technology & GDS Systems 2

Question 1

What is an 'OBT' (Online Booking Tool) primarily used for in corporate travel management?

Accepted Answer

Allowing employees to self-book travel within company policy

Answer

An OBT is a self-service booking platform that lets corporate travelers book trips autonomously while enforcing company travel policies and preferred supplier rates.

Question 2

Which technology allows travelers to receive boarding passes, booking confirmations, and itinerary updates directly on their mobile devices?

Accepted Answer

Mobile travel apps and push notifications

Answer

Mobile travel apps combined with push notifications deliver real-time travel documents and updates directly to a traveler's smartphone.

Question 3

What does 'e-ticketing' mean in the context of air travel?

Accepted Answer

A paperless electronic record of a ticket stored in the airline's system

Answer

An e-ticket is a digital ticket record stored in the airline's reservation system, replacing the physical paper ticket that was previously issued.

Question 4

A travel agency's 'back-office system' is used primarily to manage:

Accepted Answer

Accounting, commission tracking, and invoicing

Answer

Back-office systems handle the financial operations of a travel agency, including commission reconciliation, invoicing, accounts payable/receivable, and reporting.

Question 5

In the travel industry, what is 'API connectivity' most commonly used for?

Accepted Answer

Allowing different software systems to exchange data and inventory in real time

Answer

API (Application Programming Interface) connectivity allows travel technology platforms (OTAs, agencies, suppliers) to share live inventory and pricing data seamlessly.

Certified Travel Counselor (CTC) Practice Test

Certified Travel Counselor (CTC) Practice Test

CTC CTC Technology & GDS Systems 2