CSCP CSCP Supply Chain Performance Measurement and Metrics Questions and Answers 3

Question 1

Which metric is calculated as (Revenue − Cost of Goods Sold) / Revenue and helps assess supply chain cost management?

Accepted Answer

Gross Margin

Answer

Net Promoter Score

Answer

Economic Value Added

Answer

Return on Assets

Question 2

A company measures 'Fill Rate by Line Item.' An order with 10 line items where 9 are shipped complete has a fill rate of:

Accepted Answer

90%

Answer

100%

Answer

10%

Answer

50%

Question 3

Which of the following is an example of a 'leading indicator' used in supply chain performance management?

Accepted Answer

Supplier capacity commitment for next 90 days

Answer

Last quarter's on-time delivery rate

Answer

Annual inventory turnover achieved

Answer

Year-to-date total freight cost

Question 4

In the SCOR model, which Level 1 metric measures the costs a buyer incurs to process returns from customers and to return products to suppliers?

Accepted Answer

Supply Chain Return Management Cost

Answer

Total Supply Chain Management Cost

Answer

Warranty and Returns Cost

Answer

Cost of Goods Returned

Question 5

A company achieves an on-time delivery rate of 96%, an in-full delivery rate of 98%, a damage-free rate of 99%, and a documentation accuracy rate of 97%. What is the Perfect Order Fulfillment rate?

Accepted Answer

90.1%

Answer

97.5%

Answer

96%

Answer

98%

Question 6

Which supply chain performance measurement approach compares a company's processes against those of non-competing companies in different industries?

Accepted Answer

Functional benchmarking

Answer

Competitive benchmarking

Answer

Internal benchmarking

Answer

Collaborative benchmarking

Question 7

Days Sales Outstanding (DSO) is primarily a measure of supply chain efficiency in which area?

Accepted Answer

Customer accounts receivable collection speed

Answer

Supplier payment terms management

Answer

Warehouse throughput and processing time

Answer

Inbound freight consolidation