FREE Introduction to CSCP Questions and Answers

Question 1

It is important to choose performance indicators for each of the four perspectives before using the balanced scorecard for the first time.
Which of the following statements best describes the balanced scorecard perspective?

Accepted Answer

Quality perspective

Answer

Customer perspective

Answer

Business process perspective

Answer

Financial perspective

Question 2

It is now impossible to rely just on human response since the decision-making process, from problem recognition to action, has become so fast. What resource is currently accessible to aid in decision-making?

Accepted Answer

Decision Support Systems (DSS)

Answer

Business Decision Support (BDS)

Answer

Enterprise Relational Database (ERD)

Answer

Business Intelligence (BI)

Question 3

What is the first tool a corporation will employ when trying to enhance a process?

Accepted Answer

Process map

Answer

Internal audit

Answer

Pareto chart

Answer

Strategic collaboration

Question 4

When a business is operating in a make-to-stock environment, what is the master production scheduler focused on?

Accepted Answer

Finished goods ready for warehousing

Answer

Finished goods for delivery to consumers

Answer

Raw materials provisioning

Answer

Actual customer demand

Question 5

An organization must use the business strategy to establish how resources and procedures can help the supply chain achieve its objectives in order to be genuinely aligned. A few simple actions are need to complete this.
What among the following is not a step?

Accepted Answer

Adopting a strategy that better defines the firm's area of the supply chain

Answer

Reviewing the current supply chain capacity, resilience, sustainability, and adaptability

Answer

Gathering information on the external environment

Answer

Reviewing the organization's business plan, financial statements, and other relevant information

Question 6

Inventory can move through a supply chain either being pulled or being pushed. Which of the following describes a pull system feature?

Accepted Answer

Materials are not issued until a trigger signal comes from the user

Answer

Materials is used in accordance with the master schedule

Answer

Materials is used to a job at its start time

Answer

Material is replenished based on centralized decisions

Question 7

Utilizing segmentation is a successful tactic for keeping a large number of clients. Which one of the following is not a consumer segmentation example?

Accepted Answer

Conduct business as usual and manage customers in accordance with the procedure

Answer

Analyze customer's needs to establish a better allocation of resource

Answer

Analyze customer's needs and demands and group according to similarities

Answer

Establish customer value through value-based analysis