CSCP CSCP Supply Chain Performance Measurement and Metrics Questions and Answers

Question 1

Which framework is most commonly used to measure and manage supply chain performance using a hierarchical set of metrics?

Accepted Answer

SCOR Model

Answer

Balanced Scorecard

Answer

Six Sigma DMAIC

Answer

Total Quality Management

Question 2

The SCOR Level 1 metric 'Perfect Order Fulfillment' primarily measures which supply chain attribute?

Accepted Answer

Reliability

Answer

Cost

Answer

Responsiveness

Answer

Agility

Question 3

A company's Order Cycle Time increased from 3 days to 5 days. What supply chain performance attribute has deteriorated?

Accepted Answer

Responsiveness

Answer

Cost efficiency

Answer

Reliability

Answer

Sustainability

Question 4

Which metric best measures a supply chain's ability to respond to sudden large changes in demand?

Accepted Answer

Supply Chain Flexibility

Answer

Cash-to-Cash Cycle Time

Answer

Perfect Order Fulfillment

Answer

Inventory Days of Supply

Question 5

Cash-to-Cash Cycle Time is calculated as Days Sales Outstanding plus Days Inventory Outstanding minus which component?

Accepted Answer

Days Payable Outstanding

Answer

Days Receivable Outstanding

Answer

Gross Margin Days

Answer

Asset Turnover Days

Question 6

Which of the following is a customer-facing (external) supply chain performance metric?

Accepted Answer

Order fill rate

Answer

Manufacturing cycle time

Answer

Supplier on-time delivery

Answer

Warehouse utilization rate

Question 7

When benchmarking supply chain performance, 'best-in-class' benchmarks are most useful because they:

Accepted Answer

Set performance targets based on top performers to drive improvement

Answer

Represent the average of all competitors in the industry

Answer

Define legally mandated minimum performance standards

Answer

Measure internal year-over-year performance trends