CSA Update Sets and Customizations 3

Question 1

When a conflict is found during update set preview, which option allows you to keep the incoming change from the update set?

Accepted Answer

Accept Remote

Answer

Choosing 'Accept Remote' during conflict resolution replaces the local version with the version from the incoming update set.

Question 2

Which system property controls the default update set that captures changes when no other update set is selected?

Accepted Answer

The update set named 'Default'

Answer

ServiceNow maintains a system update set literally named 'Default' which automatically captures changes when no other update set is active.

Question 3

What is the effect of committing an update set that contains a record already modified locally since the update set was created?

Accepted Answer

The update set version overwrites the local version

Answer

When an update set is committed, its version of a record overwrites the current local version, which is why previewing for conflicts first is critical.

Question 4

An admin exports an update set from a sub-production instance and imports it into production. During preview, no conflicts are found. What is the next required step before the changes are live?

Accepted Answer

Commit the update set

Answer

After a successful preview with no conflicts, the administrator must commit the update set to apply the changes to the target instance.

Question 5

Which role is required to create and manage update sets in ServiceNow?

Accepted Answer

admin

Answer

The 'admin' role is required to create, manage, and commit update sets in ServiceNow.

(CSA) ServiceNow System Administrator Certification Practice Test

(CSA) ServiceNow System Administrator Certification Practice Test

CSA Update Sets and Customizations 3