CSA - ServiceNow System Administrator Database Schema and Tables Questions and Answers

Question 1

A system administrator needs to visualize the database structure for the Incident table, including which tables it extends and which tables extend it.
Which ServiceNow feature provides a graphical representation of these table relationships?

Accepted Answer

Schema Map

Answer

Dependency View

Answer

Table Browser

Answer

Data Dictionary

Question 2

A developer is creating a new custom table for a specific application. This table will inherit all of the fields and functionality from the Task [task] table, such as 'State', 'Priority', and 'Assignment Group'. In this scenario, the new custom table is considered a __________ table.

Accepted Answer

Child

Answer

Base

Answer

Parent

Answer

Core

Question 3

Which of the following BEST describes a 'base table' in the ServiceNow schema?

Accepted Answer

A table that is extended by other tables but does not extend any other table itself.

Answer

A table that is included in the core ServiceNow platform but extends another table.

Answer

Any custom table created by an administrator that begins with the 'u_' prefix.

Answer

A table used solely for importing data, such as an Import Set table.

Question 4

An administrator wants to change the default value of the 'State' field for Incident records to 'In Progress' without affecting the default value for Problem or Change records, which also use the 'State' field from the parent Task table. What is the appropriate mechanism to achieve this?

Accepted Answer

Dictionary Override

Answer

UI Policy

Answer

Data Policy

Answer

Business Rule

Question 5

The 'caller_id' field on the Incident form allows a user to select a record from the User [sys_user] table. This establishes a one-to-many relationship between the User and Incident tables. What type of field is 'caller_id'?

Accepted Answer

Reference

Answer

Choice

Answer

String

Answer

Glide List

Question 6

Which table in ServiceNow acts as a central repository for the definition of every table and field in the system?

Accepted Answer

System Dictionary [sys_dictionary]

Answer

System Schema [sys_schema]

Answer

Table Definitions [sys_table_def]

Answer

Configuration [sys_config]