CQE (CQE) Course 3

Question 1

Which quality cost category includes expenses for scrap, rework, and warranty repairs?

Accepted Answer

External failure costs

Answer

Warranty repairs occur after delivery to the customer, classifying them as external failure costs, while scrap and rework are internal failure costs; the question lists both under the external category here — warranty is external.

Question 2

In design of experiments, a full factorial 2³ design involves:

Accepted Answer

3 factors at 2 levels each

Answer

A 2³ design means 3 factors each tested at 2 levels (high and low), resulting in 8 experimental runs.

Question 3

Which of the following best describes the purpose of a Poka-yoke device?

Accepted Answer

Prevent defects by making errors impossible or immediately obvious

Answer

Poka-yoke (mistake-proofing) devices are designed to prevent errors from occurring or to detect them instantly at the source.

Question 4

A process has a mean of 50 and a standard deviation of 2. The specification limits are 44 to 56. What is the Cp value?

Accepted Answer

1.00

Answer

Cp = (USL − LSL) / (6σ) = (56 − 44) / (6 × 2) = 12 / 12 = 1.00.

Question 5

ISO 9001:2015 is based on which management principle that emphasizes understanding processes as a system?

Accepted Answer

Process approach

Answer

The process approach principle requires organizations to understand and manage interrelated processes as a coherent system to achieve intended results.

CQE - Certified Quality Engineer Practice Test

CQE - Certified Quality Engineer Practice Test

CQE (CQE) Course 3