CQE Quality Management Systems

Question 1

ISO 9001 is structured around which management framework?

Accepted Answer

Plan-Do-Check-Act (PDCA)

Answer

ISO 9001 is built on the Plan-Do-Check-Act (PDCA) cycle, providing a continual improvement framework that runs through all clauses of the standard.

Question 2

In ISO 9001:2015, 'context of the organization' requires a company to identify:

Accepted Answer

Internal and external issues that affect the QMS

Answer

Clause 4.1 of ISO 9001:2015 requires organizations to determine both internal and external issues relevant to their purpose that could impact the QMS's intended results.

Question 3

Which document provides the overall quality intentions and direction of an organization, typically signed by top management?

Accepted Answer

Quality policy

Answer

The quality policy is a formal statement from top management declaring the organization's overall intentions and direction regarding quality, required by ISO 9001.

Question 4

What is the main purpose of a Management Review in a Quality Management System?

Accepted Answer

To evaluate QMS suitability, adequacy, and effectiveness at planned intervals

Answer

Management reviews evaluate whether the QMS continues to be suitable, adequate, and effective, using performance data to drive continual improvement decisions.

Question 5

In a QMS, 'documented information' under ISO 9001:2015 replaces which older terminology?

Accepted Answer

Documents and records

Answer

ISO 9001:2015 consolidated the terms 'documents' and 'records' into the single term 'documented information' to modernize and simplify the standard's requirements.

CQE - Certified Quality Engineer Practice Test

CQE - Certified Quality Engineer Practice Test

CQE Quality Management Systems