CPHQ Risk Management and Patient Advocacy 3

Question 1

Which federal law requires healthcare organizations to report adverse events involving medical devices?

Accepted Answer

Safe Medical Devices Act (SMDA)

Answer

The Safe Medical Devices Act requires healthcare facilities to report serious injuries or deaths related to medical devices to the FDA and the manufacturer.

Question 2

Which of the following is an example of a systems-based approach to reducing medication errors?

Accepted Answer

Implementing barcode medication administration (BCMA)

Answer

BCMA is a systems-based technology intervention that verifies the right patient, drug, dose, route, and time before administration.

Question 3

Patient advocacy programs in hospitals are required to address which of the following?

Accepted Answer

Patient complaints and grievances

Answer

CMS Conditions of Participation require hospitals to have a process for addressing patient complaints and grievances in a timely manner.

Question 4

Which risk reduction strategy involves designing systems that make errors difficult to commit?

Accepted Answer

Forcing functions

Answer

Forcing functions are design constraints that make it physically impossible or very difficult to perform a step incorrectly.

Question 5

A CPHQ professional reviewing a liability claim would focus most on which aspect?

Accepted Answer

Identifying systems failures contributing to the adverse event

Answer

A CPHQ professional analyzing a liability claim focuses on identifying systems failures that contributed to the event to prevent recurrence.

CPHQ - Certified Professional in Healthcare Quality Practice Test

CPHQ - Certified Professional in Healthcare Quality Practice Test

CPHQ Risk Management and Patient Advocacy 3