FREE CPHQ Assessment Test Question and Answers

Question 1

Regarding the formulation of an organizational vision statement, which of the following definitions of "vision" is the best?

Accepted Answer

An ideal future state

Answer

A realistic action plan for future performance

Answer

An outline of future organizational purpose

Answer

The ability to see the future

Question 2

The primary drawback of the team nursing approach to patient care is made clear when:

Accepted Answer

the team leader is weak

Answer

one unit supports multiple teams

Answer

the team compromises a skill mix

Answer

patient census increases

Question 3

What connection exists between root cause analysis and peer review?

Accepted Answer

They work together in failure analysis

Answer

Peer view sparks root cause analysis

Answer

They were both designed by the Joint Commission

Answer

They are unrelated

Question 4

Which of the following is an example of collecting qualitative data?

Accepted Answer

Surveying patients for satisfaction levels

Answer

Analyzing employee attendance rates

Answer

Collecting emergency room wait-time data

Answer

Reviewing post-surgical statistics

Question 5

A patient who has received nonbehavioral restraint must have an independent licensed professional examination within the following timeframes:

Accepted Answer

24 hours

Answer

6 hours

Answer

2 hours

Answer

12 hours

Question 6

Of the following, which one is most likely to be named a process champion?

Accepted Answer

An individual with a particular interest in performance improvement

Answer

The chairman of the board of directors

Answer

The supervisor of a clinical unit

Answer

A team leader who is involved in supervising team

Question 7

The initial stage in planning to conduct a needs assessment to detect knowledge or performance gaps is to identify the:

Accepted Answer

target leaners

Answer

costs

Answer

administrative support

Answer

resources