CPHQ Risk Management and Patient Advocacy 3

Question 1

Which federal law requires healthcare organizations to report adverse events involving medical devices?

Accepted Answer

Safe Medical Devices Act (SMDA)

Answer

EMTALA

Answer

HIPAA

Answer

Stark Law

Question 2

Which of the following is an example of a systems-based approach to reducing medication errors?

Accepted Answer

Implementing barcode medication administration (BCMA)

Answer

Counseling individual nurses who make errors

Answer

Increasing nurse-to-patient ratios temporarily

Answer

Adding more warning labels to medication bottles

Question 3

Patient advocacy programs in hospitals are required to address which of the following?

Accepted Answer

Patient complaints and grievances

Answer

Staff overtime grievances

Answer

Physician credentialing disputes

Answer

Insurance contract negotiations

Question 4

Which risk reduction strategy involves designing systems that make errors difficult to commit?

Accepted Answer

Forcing functions

Answer

Redundancy

Answer

Simplification

Answer

Standardization

Question 5

A CPHQ professional reviewing a liability claim would focus most on which aspect?

Accepted Answer

Identifying systems failures contributing to the adverse event

Answer

Determining staff bonuses

Answer

Setting billing rates for services rendered

Answer

Credentialing the involved physician

Question 6

Which accreditation standard directly addresses the rights of patients to participate in their own care decisions?

Accepted Answer

Patient Rights (RI)

Answer

Environment of Care (EC)

Answer

Medical Staff (MS)

Answer

Performance Improvement (PI)