CPC Project Leadership & Team Management 2

Question 1

A project coordinator has formal authority over a team member when:

Accepted Answer

The team member directly reports to the coordinator in a hierarchical structure

Answer

Formal (legitimate) power derives from official organizational authority, such as being someone's direct manager.

Question 2

Which conflict resolution approach results in a 'lose-lose' outcome?

Accepted Answer

Compromising

Answer

Compromising requires both parties to give up something, resulting in a partial win for each but a fully satisfying outcome for neither.

Question 3

Team ground rules in project management are important because they:

Accepted Answer

Set clear expectations for behavior and reduce interpersonal conflicts

Answer

Ground rules align the team on acceptable conduct early, reducing misunderstandings and friction throughout the project.

Question 4

Which team development technique involves bringing geographically dispersed team members together in one location for critical meetings?

Accepted Answer

Co-location (war room)

Answer

Co-location temporarily gathers distributed team members to strengthen relationships and improve collaboration on complex problems.

Question 5

When a project team member consistently underperforms despite coaching, the project coordinator's NEXT step should be to:

Accepted Answer

Document the performance issues and escalate to functional management if needed

Answer

Proper escalation through HR and functional management ensures performance issues are handled fairly and in line with organizational policy.

CPC - Certified Project Coordinator Practice Test