CPC Project Quality Management

Question 1

What is the primary purpose of a quality management plan in a project?

Accepted Answer

To document how quality will be defined, measured, and controlled throughout the project

Answer

To assign blame when deliverables fail inspection

Answer

To replace the project scope statement

Answer

To track team attendance

Question 2

Which quality concept focuses on preventing defects rather than inspecting for them after the fact?

Accepted Answer

Quality assurance

Answer

Quality control

Answer

Gold plating

Answer

Benchmarking

Question 3

A project coordinator reviews completed deliverables against acceptance criteria before presenting them to the client. This is an example of:

Accepted Answer

Quality control

Answer

Quality assurance

Answer

Scope creep

Answer

Risk monitoring

Question 4

The 80/20 rule applied to quality states that:

Accepted Answer

80% of defects come from 20% of causes

Answer

80% of the budget covers 20% of features

Answer

80% of team effort produces 20% of results

Answer

20% of clients cause 80% of scope changes

Question 5

Which tool displays the frequency of defect categories in descending order to identify the most significant issues?

Accepted Answer

Pareto chart

Answer

Scatter diagram

Answer

Control chart

Answer

Fishbone diagram

Question 6

"Gold plating" in project management refers to:

Accepted Answer

Adding features beyond what the client requested without approval

Answer

Exceeding quality standards on a critical deliverable

Answer

Applying expensive materials to meet requirements

Answer

Documenting every quality check performed