CPC Project Leadership & Team Management

Question 1

Which leadership style is most appropriate when team members are highly skilled and motivated?

Accepted Answer

Delegating

Answer

Directing

Answer

Coaching

Answer

Supporting

Question 2

Maslow's Hierarchy of Needs suggests that project managers should FIRST address:

Accepted Answer

Basic physiological and safety needs before higher-level motivators

Answer

Self-actualization opportunities for all team members

Answer

Esteem and recognition before anything else

Answer

Social belonging before physical needs

Question 3

A project coordinator discovers two team members are in open conflict. The BEST first action is to:

Accepted Answer

Meet with both parties together to facilitate a direct resolution

Answer

Escalate immediately to the project sponsor

Answer

Ignore it and hope it resolves naturally

Answer

Remove one team member from the project

Question 4

Tuckman's model describes the stages of team development in what order?

Accepted Answer

Forming, Storming, Norming, Performing, Adjourning

Answer

Planning, Executing, Monitoring, Closing

Answer

Initiating, Forming, Norming, Closing

Answer

Storming, Forming, Performing, Adjourning

Question 5

A Responsibility Assignment Matrix (RAM) such as a RACI chart is used to:

Accepted Answer

Clarify roles and responsibilities for each task among team members

Answer

Schedule tasks on a timeline

Answer

Track project costs by team member

Answer

Document lessons learned by role

Question 6

Herzberg's Two-Factor Theory distinguishes between hygiene factors and motivators. Which of the following is a motivator?

Accepted Answer

Recognition and achievement

Answer

Salary and job security

Answer

Working conditions

Answer

Company policies