CPC Study Guide 2026

Everything you need to pass the CPC exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.

CPC exam key facts

The NFDA Certified Preplanning Consultant (CPC) self-study program costs $445 for NFDA members and for non-funeral directors, and $575 for funeral directors who are not NFDA members. Source
The NFDA Certified Preplanning Consultant (CPC) certification must be renewed every four years. Source

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📋 CPC Exam Format at a Glance

100

Questions

120 min

Time Limit

75.00%

Passing Score

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📚 CPC Topics to Study (38)

Client Needs Assessment & Consultation · 9 cards Preplanning Process & Strategy · 9 cards Project Management & Coordination · 9 cards Regulatory & Compliance Knowledge · 9 cards Client Needs Assessment & Consultation · 7 cards Client Needs Assessment & Consultation · 7 cards Client Needs Assessment & Consultation · 7 cards Client Needs Assessment & Consultation · 7 cards Preplanning Process & Strategy · 7 cards Preplanning Process & Strategy · 7 cards Preplanning Process & Strategy · 7 cards Preplanning Process & Strategy · 7 cards Project Management & Coordination · 7 cards Project Management & Coordination · 7 cards Project Management & Coordination · 7 cards Project Management & Coordination · 7 cards Regulatory & Compliance Knowledge · 7 cards Regulatory & Compliance Knowledge · 7 cards Regulatory & Compliance Knowledge · 7 cards Regulatory & Compliance Knowledge · 7 cards Sales Techniques & Marketing for Preplanning · 7 cards Sales Techniques & Marketing for Preplanning · 7 cards Sales Techniques & Marketing for Preplanning · 7 cards Cemetery & Disposition Options · 6 cards Cemetery & Disposition Options · 6 cards Cemetery & Disposition Options · 6 cards Ethics & Professional Standards · 6 cards Ethics & Professional Standards · 6 cards Ethics & Professional Standards · 6 cards Grief Support & Family Communication · 6 cards

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✍️ Sample CPC Questions & Answers

1. In the AIDA marketing model, what does the 'D' stand for, and how does it apply to preneed sales?

✓ Desire — creating an emotional want for the peace of mind that preplanning provides

In AIDA (Attention, Interest, Desire, Action), Desire refers to building an emotional connection to the benefits of preplanning, such as relieving family burden, which motivates prospects to act.

2. What is an irrevocable funeral trust primarily designed to accomplish in Medicaid planning?

✓ Set aside funds for funeral costs that are generally not counted as available resources

Properly structured irrevocable funeral trusts are generally excluded from countable resources for Medicaid eligibility, subject to state law.

3. What is a 'stakeholder' in a preplanning project?

✓ Anyone with an interest in or role in the outcome

Stakeholders include the client, family, providers, and funding institutions.

4. Which of the following is an example of a 'third-party endorsement' in preneed marketing?

✓ A local hospital chaplain speaking positively about the funeral home's preplanning program to patients

A third-party endorsement occurs when a credible, independent party—like a chaplain, attorney, or social worker—recommends the funeral home's services to their own clients or contacts.

5. What is the main purpose of a follow-up call after a preplanning appointment?

✓ To answer questions and show continued care

Follow-up shows care and resolves open questions.

6. Why should a preplanning consultant ask who the client wants involved in decisions?

✓ To identify the right decision-makers and avoid later disputes

Knowing who is involved helps prevent later disagreements and ensures the plan is understood.

🎯 Free CPC Practice Tests

Project Management & Coordination · 9 questions Regulatory & Compliance Knowledge · 9 questions Client Needs Assessment & Consultation · 9 questions Preplanning Process & Strategy · 9 questions Sales Techniques & Marketing for Preplanning · 7 questions Regulatory & Compliance Knowledge · 7 questions Sales Techniques & Marketing for Preplanning · 7 questions Sales Techniques & Marketing for Preplanning · 7 questions Regulatory & Compliance Knowledge · 7 questions Regulatory & Compliance Knowledge · 7 questions

📖 CPC Guides & Articles

Your CPC Study Path

1. Learn with Flashcards → 2. Drill Practice Tests → 3. Take the Full Exam Simulation

🃏 CPC Flashcards (259)🏆 CPC Exam Simulation

What Practice Test Geeks adds beyond an AI chat for CPC

An AI chatbot can quiz you, but it can't reproduce the exam conditions or keep your record. Here you get:

A timed, full-length CPC mock exam — 100 questions in 120 minutes with a 75% pass mark, modeled on the official exam's question count and time limit, followed by a score report broken down by exam domain.
A fixed CPC question bank: the same test every attempt, so your score is comparable from one try to the next instead of changing with every regenerated quiz.
Progress saved on your device: completed tests, scores and missed questions stay in My Progress, so you can retake only what you got wrong.
A printable CPC cheat sheet you can print or save as a PDF.
CPC flashcards built from the same question bank.
Free CPC practice tests with the correct answer shown after each question.

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How this page was made: written with AI tools. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy

Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

nfda.org — Test delivery, fees, renewal, test dates, score validity · verified Oct 2026