CNA Resident Rights and Communication 3

Question 1

A resident with dementia becomes agitated when a CNA tries to assist with morning care. Which response best respects the resident's rights?

Accepted Answer

Stop, allow the resident to calm down, and try a different approach later

Answer

Even residents with dementia retain rights; pausing and trying a new approach respects dignity and reduces trauma.

Question 2

Which of the following is an example of respecting a resident's right to self-determination?

Accepted Answer

Allowing the resident to choose their own meal times when possible

Answer

Self-determination means residents make choices about their daily life, including scheduling when feasible.

Question 3

A CNA overhears a coworker making fun of a resident's appearance in the hallway. The CNA should:

Accepted Answer

Report the behavior to the charge nurse as potential verbal abuse

Answer

Mocking a resident's appearance is verbal/emotional abuse and must be reported to protect the resident's dignity.

Question 4

A resident asks the CNA to read their mail aloud because they cannot see well. The CNA should:

Accepted Answer

Read the mail to the resident as requested, respecting their wishes

Answer

When a resident requests assistance with mail, providing that help respects their right to communicate and receive information.

Question 5

A resident tells the CNA they are unhappy with their roommate. What should the CNA do?

Accepted Answer

Listen actively, acknowledge the concern, and report it to the nurse

Answer

The CNA's role is to listen, validate the resident's concern, and report it so appropriate staff can address it.

CNA Practice Test