CIP CIP Business Analysis and Information Needs Assessment 2

Question 1

What is a 'gap analysis' used for in information management?

Accepted Answer

To compare the current state of information capabilities with the desired future state

Answer

A gap analysis compares the current state to the desired future state to identify what improvements or changes are needed.

Question 2

Which technique involves observing users in their natural work environment to understand how they actually use information?

Accepted Answer

Contextual inquiry

Answer

Contextual inquiry is a user research technique where analysts observe and interview users in their actual work environment to understand real information use.

Question 3

In information architecture, what is the purpose of 'card sorting'?

Accepted Answer

To understand how users categorize and label information for navigation design

Answer

Card sorting is a user research method where participants organize topics into groups to inform the design of information architecture and navigation.

Question 4

What is the main purpose of a 'business case' in an information management project?

Accepted Answer

To justify the investment by outlining costs, benefits, risks, and strategic alignment

Answer

A business case provides decision-makers with the rationale for an investment by analyzing costs, benefits, risks, and how the project aligns with organizational strategy.

Question 5

Which analysis technique helps identify root causes of information management problems by repeatedly asking 'why'?

Accepted Answer

5 Whys technique

Answer

The 5 Whys technique iteratively asks 'why' to drill down from a symptom to its underlying root cause.

(CIP) Certified Information Professional Practice Test

(CIP) Certified Information Professional Practice Test

CIP CIP Business Analysis and Information Needs Assessment 2