CHP Law and Ethics 2

Question 1

Under the Americans with Disabilities Act (ADA), which of the following is a hotel required to provide?

Accepted Answer

Accessible guest rooms with roll-in showers upon request

Answer

The ADA requires hotels to provide accessible accommodations including roll-in showers in a percentage of rooms, available upon request.

Question 2

A guest claims to be a victim of human trafficking at your hotel. What is the most appropriate immediate action?

Accepted Answer

Contact law enforcement and follow your hotel's anti-trafficking protocol

Answer

Hotels must contact law enforcement immediately and follow established anti-trafficking protocols to protect potential victims.

Question 3

Which doctrine holds that an employer may be legally responsible for the negligent acts of an employee committed within the scope of employment?

Accepted Answer

Respondeat superior

Answer

Respondeat superior ('let the master answer') makes employers vicariously liable for employees' negligent acts performed within the scope of their duties.

Question 4

A hotel's liquor license prohibits serving alcohol after 2:00 AM. A bartender serves a guest at 2:15 AM and the guest later causes a traffic accident. The hotel may face liability under which type of law?

Accepted Answer

Dram shop liability laws

Answer

Dram shop laws hold alcohol vendors liable for damages caused by intoxicated patrons when alcohol was served illegally or negligently.

Question 5

Which federal law prohibits hotels from discriminating in hiring based on national origin, religion, sex, or race?

Accepted Answer

Title VII of the Civil Rights Act of 1964

Answer

Title VII of the Civil Rights Act of 1964 prohibits employment discrimination based on race, color, religion, sex, and national origin.

(CHP) Certified Hospitality Professional Practice Test

(CHP) Certified Hospitality Professional Practice Test

CHP Law and Ethics 2