Change Management Change Management Models & Frameworks 2

Question 1

In Kotter's model, what is the purpose of 'creating short-term wins' (Step 6)?

Accepted Answer

To demonstrate early progress, build momentum, and silence critics of the change

Answer

Short-term wins provide visible proof that the change is working, sustaining motivation and building credibility for continued transformation.

Question 2

Which stage of Lewin's Change Model focuses on reinforcing new behaviors to prevent reverting to the old state?

Accepted Answer

Refreeze

Answer

The refreeze stage cements new behaviors, processes, and mindsets by embedding them into organizational culture, policies, and incentives.

Question 3

In the ADKAR model, what does 'R' represent?

Accepted Answer

Reinforcement

Answer

Reinforcement in ADKAR includes the actions, recognition, and incentives that sustain the change and prevent employees from reverting to old behaviors.

Question 4

What distinguishes a 'burning platform' approach to creating urgency in change management?

Accepted Answer

It leverages a crisis or threat to compel action by making inaction more dangerous than changing

Answer

A burning platform creates urgency by highlighting the severe consequences of not changing, making the status quo feel riskier than transformation.

Question 5

The Satir Change Model describes a performance dip during change. What is this disruptive period called?

Accepted Answer

Chaos

Answer

In the Satir model, 'Chaos' is the turbulent period following the introduction of a foreign element where performance temporarily drops before improving.

Change Management Practice Test

Change Management Practice Test

Change Management Change Management Models & Frameworks 2