FREE Change Management Business Revision Questions and Answer

Question 1

Employees who participate in change decisions are more.

Accepted Answer

Empowered

Answer

Productive

Answer

Qualified

Answer

Team leaders

Question 2

Which of these has the potential to win over employees to a significant shift pattern change?

Accepted Answer

Introduction of a Works Council

Answer

Implementation of piece-rates

Answer

A press release announcing the new shifts

Answer

More outsourcing

Question 3

What would be crucial when putting in place a new enterprise-wide IT system?

Accepted Answer

Staff training

Answer

Flexible working

Answer

More marketing

Answer

Delayering

Question 4

Which of these does not prevent employees from changing?

Accepted Answer

Better opportunities for promotion

Answer

Job insecurity

Answer

Resistance to new procedures

Answer

Worry over charging pay and conditions

Question 5

An illustration of an outside factor affecting a firm might be:

Accepted Answer

New EU legislation

Answer

Increased labour turnover

Answer

Increased marketing budget

Answer

Delayering of middle managers

Question 6

The following are some factors that could lead to reluctance to change while introducing new technology:

Accepted Answer

Staff worries about being deskilled

Answer

Competitors may respond

Answer

High maintenance costs

Answer

Risk of higher productivity

Question 7

According to consensus, there are four steps to effective change management:

Accepted Answer

Planning, Implementation, Control, Evaluate

Answer

Planning, Change, Evaluate, Feedback

Answer

Planning, Evaluate, Change Finance

Answer

Evaluate, Implementation, Review, Change