FREE Change Management Fundamentals Questions and Answers

Question 1

When someone or a group is asked to alter their knowledge, abilities, or behavior, they are referred to as:

Accepted Answer

Change sponsor

Answer

Change agent

Answer

Change target

Question 2

A plan that outlines the sequence of actions and materials necessary to promote change is referred to as:

Accepted Answer

Change architecture

Answer

Leadership capacity

Answer

Cultural capacity

Answer

Communication

Question 3

Which of the following represents a model for change management:

Accepted Answer

All of the above

Answer

Lewin's model

Answer

Agile

Answer

ADKAR

Answer

Kotler's model

Question 4

Which of these is a reason why change may be challenging to implement?

Accepted Answer

All of the above

Answer

People think things are just fine

Answer

People are afraid of the unknown

Answer

People are cynical about change

Question 5

The change process has three stages, which are:

Accepted Answer

Adjustment, unfreezing and refreezing

Answer

Unfreezing, adjustment and refreezing

Answer

Adjustment, re-adjustment and unfreezing

Answer

Adjustment, unfreezing and re-adjustment

Question 6

It is crucial to put changes into action as soon as possible.

Accepted Answer

FALSE

Answer

TRUE

Question 7

Performance may deteriorate during the transition before improving.

Accepted Answer

TRUE

Answer

FALSE