CDM Human Resources Management 2

Question 1

Which management approach involves allowing employees to participate in decision-making processes that affect their work?

Accepted Answer

Participative management

Answer

Participative (or democratic) management involves employees in decisions about their work, increasing engagement, ownership, and job satisfaction.

Question 2

What is the primary purpose of a job description in a dietary department?

Accepted Answer

To outline specific duties, responsibilities, qualifications, and reporting relationships

Answer

Job descriptions define the essential duties, responsibilities, qualifications, physical requirements, and reporting relationships for each position.

Question 3

Which federal law prohibits employment discrimination based on race, color, religion, sex, or national origin?

Accepted Answer

Title VII of the Civil Rights Act

Answer

Title VII of the Civil Rights Act of 1964 is the primary federal law prohibiting employment discrimination based on race, color, religion, sex, or national origin.

Question 4

What is the MOST effective approach for addressing chronic employee tardiness?

Accepted Answer

Progressive discipline with documented counseling

Answer

Progressive discipline provides a structured, fair approach with escalating consequences while documenting each step to protect both the employee's rights and the organization.

Question 5

Which training method is MOST effective for teaching proper handwashing technique to new dietary staff?

Accepted Answer

Hands-on demonstration with return demonstration

Answer

Hands-on demonstration followed by return demonstration (where the trainee performs the skill while observed) is the most effective method for teaching psychomotor skills like handwashing.

Certified Dietary Manager Test Practice Test

Certified Dietary Manager Test Practice Test

CDM Human Resources Management 2