CCMA Administrative Duties 3

Question 1

In medical coding, a CPT code is used to describe:

Accepted Answer

The procedure or service provided during the visit

Answer

CPT (Current Procedural Terminology) codes describe the specific medical procedures and services provided by healthcare professionals.

Question 2

Which of the following is an example of proper telephone etiquette for a medical office?

Accepted Answer

Identifying the office and yourself by name when answering

Answer

Proper telephone etiquette requires identifying the medical office and your name when answering to ensure professionalism and accurate communication.

Question 3

What does the medical term 'prior authorization' (PA) mean in the context of insurance?

Accepted Answer

Advance approval from an insurance company required before certain services are covered

Answer

Prior authorization (PA) is advance approval required from the insurance company before certain procedures, medications, or referrals will be covered under the patient's plan.

Question 4

When filing documents in a medical record alphabetically, which name would be filed FIRST?

Accepted Answer

Martinez, Sarah A.

Answer

Alphabetical filing follows letter-by-letter comparison. 'Martinez' begins with 'Mar-' which comes before 'McI-', 'MacD-', and 'Mack-' when compared letter by letter.

Question 5

Which of the following is an example of a primary source of patient information?

Accepted Answer

Information provided directly by the patient

Answer

A primary source of patient information is information obtained directly from the patient themselves.

CCMA - Certified Clinical Medical Assistant Practice Test

CCMA - Certified Clinical Medical Assistant Practice Test

CCMA Administrative Duties 3