CCM - Certified Case Manager Ethical Principles and Conduct Questions and Answers 3

Question 1

Which ethical framework is most commonly applied in case management to resolve dilemmas?

Accepted Answer

A principlist approach based on autonomy, beneficence, non-maleficence, and justice

Answer

The principlist approach with four bioethical principles is most widely applied.

Question 2

A case manager is subpoenaed to testify about a client's case. What is the primary ethical concern?

Accepted Answer

Protecting confidentiality while complying with legal obligations

Answer

The primary concern is balancing confidentiality protection with legal compliance.

Question 3

What distinguishes a 'boundary violation' from a 'boundary crossing'?

Accepted Answer

A crossing is minor and possibly therapeutic; a violation is harmful and exploitative

Answer

A crossing is a minor, non-exploitative deviation; a violation is harmful and exploitative.

Question 4

When is it ethically permissible to break confidentiality without consent?

Accepted Answer

When there is imminent danger or when required by law

Answer

Confidentiality may be broken for imminent danger (duty to warn/protect) or legal requirements.

Question 5

What is 'moral distress' in case management?

Accepted Answer

Knowing the ethically correct action but being unable to carry it out due to constraints

Answer

Moral distress occurs when a professional knows the right action but is prevented by institutional constraints.

CCM - Certified Case Manager Exam Practice Test