CCM CCM Psychosocial & Behavioral Health Support 2

Question 1

Which stage of the Transtheoretical Model (Stages of Change) describes a client who acknowledges a problem but is not yet ready to take action within the next 30 days?

Accepted Answer

Contemplation

Answer

In contemplation, the individual is aware of the problem and is thinking about change but has not yet committed to acting within 30 days.

Question 2

A case manager working with a client experiencing grief should primarily use which therapeutic communication approach?

Accepted Answer

Active listening and empathic responses

Answer

Active listening and empathic responses validate the client's experience and build the therapeutic alliance needed during grief.

Question 3

A CCM case manager identifies a client who screens positive for intimate partner violence (IPV). The immediate priority is to:

Accepted Answer

Assess for immediate safety and provide community resources

Answer

Assessing immediate safety and connecting the client with resources (hotlines, shelters) is the first priority in IPV situations.

Question 4

Which of the following best describes 'trauma-informed care' in the context of case management?

Accepted Answer

Recognizing how past trauma influences current health behavior and adjusting the approach accordingly

Answer

Trauma-informed care means understanding that past trauma shapes behavior and health, and adapting communication and care delivery to avoid re-traumatization.

Question 5

Substance use disorder co-occurring with a chronic medical condition is best addressed through:

Accepted Answer

Integrated dual-diagnosis care management

Answer

Integrated dual-diagnosis care manages both the substance use disorder and the chronic condition simultaneously for better outcomes.

(CCM) Certified Care Management Professional Practice Test

(CCM) Certified Care Management Professional Practice Test

CCM CCM Psychosocial & Behavioral Health Support 2