CCM Ethical & Legal Issues in Care Management

Question 1

Which ethical principle requires care managers to act in the best interest of the patient, even when it conflicts with other considerations?

Accepted Answer

Beneficence

Answer

Autonomy

Answer

Non-maleficence

Answer

Justice

Question 2

A patient refuses a recommended treatment despite the care manager's advice. Which ethical principle supports the patient's right to make this decision?

Accepted Answer

Autonomy

Answer

Beneficence

Answer

Non-maleficence

Answer

Fidelity

Question 3

The principle of 'first, do no harm' in care management is associated with which ethical concept?

Accepted Answer

Non-maleficence

Answer

Beneficence

Answer

Justice

Answer

Veracity

Question 4

Which ethical principle requires care managers to distribute resources fairly and equitably among all patients?

Accepted Answer

Justice

Answer

Autonomy

Answer

Beneficence

Answer

Fidelity

Question 5

A care manager discovers a colleague is falsifying patient documentation. According to the CCMC Code of Professional Conduct, the most appropriate action is to:

Accepted Answer

Report the misconduct through appropriate channels

Answer

Ignore it if patients are not immediately harmed

Answer

Confront the colleague and take no further action

Answer

Wait to confirm the behavior before acting

Question 6

Which document specifically outlines the professional ethical standards for Certified Case Managers?

Accepted Answer

The CCMC Code of Professional Conduct

Answer

The AMA Code of Medical Ethics

Answer

The Joint Commission Standards

Answer

The NASW Code of Ethics

Question 7

A conflict of interest in case management is BEST described as a situation where:

Accepted Answer

A care manager's personal or financial interest could compromise professional judgment

Answer

A patient disagrees with the care manager's plan

Answer

Two patients require the same limited resource simultaneously

Answer

A care manager works across multiple care settings