CCM CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers 3

Question 1

Which federal agency publishes the National Standards for Diabetes Self-Management Education and Support (DSMES) that case managers should be familiar with?

Accepted Answer

American Diabetes Association (ADA)

Answer

The American Diabetes Association (ADA) publishes and periodically updates the National Standards for DSMES, which define quality requirements for diabetes education programs.

Question 2

A case manager documents that a client is in the 'contemplation' stage of the Transtheoretical Model for smoking cessation. Which intervention is MOST appropriate?

Accepted Answer

Explore pros and cons of quitting to resolve ambivalence

Answer

In the contemplation stage, the client is aware of the need to change but ambivalent; exploring pros and cons of change is the appropriate stage-matched intervention.

Question 3

Which term describes the process by which a case manager helps a client develop the knowledge, skills, and confidence needed to actively participate in managing their own health?

Accepted Answer

Patient activation

Answer

Patient activation refers to the degree to which patients have the knowledge, skills, and confidence to manage their health and healthcare, often measured with the Patient Activation Measure (PAM).

Question 4

A case manager is educating a client with COPD about pursed-lip breathing. This intervention primarily supports which self-management goal?

Accepted Answer

Control dyspnea and improve breathing efficiency during activity

Answer

Pursed-lip breathing slows the respiratory rate, reduces air trapping, and helps patients control dyspnea during exertion, directly supporting activity tolerance and quality of life.

Question 5

Which concept describes a patient's ability to obtain, process, and understand basic health information and services needed to make appropriate health decisions?

Accepted Answer

Health literacy

Answer

Health literacy is the degree to which individuals can obtain, process, and understand basic health information and services needed for appropriate health decisions, as defined by HHS.

CCM - Certified Case Manager Exam Practice Test

CCM - Certified Case Manager Exam Practice Test

CCM CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers 3