CCM CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers 3

Question 1

Which federal agency publishes the National Standards for Diabetes Self-Management Education and Support (DSMES) that case managers should be familiar with?

Accepted Answer

American Diabetes Association (ADA)

Answer

Centers for Medicare & Medicaid Services (CMS)

Answer

Centers for Disease Control and Prevention (CDC)

Answer

Agency for Healthcare Research and Quality (AHRQ)

Question 2

A case manager documents that a client is in the 'contemplation' stage of the Transtheoretical Model for smoking cessation. Which intervention is MOST appropriate?

Accepted Answer

Explore pros and cons of quitting to resolve ambivalence

Answer

Provide a quit date and nicotine replacement prescription

Answer

Reinforce maintenance strategies to prevent relapse

Answer

Refer immediately to a smoking cessation program

Question 3

Which term describes the process by which a case manager helps a client develop the knowledge, skills, and confidence needed to actively participate in managing their own health?

Accepted Answer

Patient activation

Answer

Care coordination

Answer

Disease surveillance

Answer

Clinical triage

Question 4

A case manager is educating a client with COPD about pursed-lip breathing. This intervention primarily supports which self-management goal?

Accepted Answer

Control dyspnea and improve breathing efficiency during activity

Answer

Reduce medication side effects

Answer

Prevent respiratory infections

Answer

Improve nutritional intake

Question 5

Which concept describes a patient's ability to obtain, process, and understand basic health information and services needed to make appropriate health decisions?

Accepted Answer

Health literacy

Answer

Cultural competence

Answer

Patient empowerment

Answer

Informed consent

Question 6

When evaluating the effectiveness of a self-management education program, which outcome measure BEST reflects improved patient self-management behavior?

Accepted Answer

Reduction in emergency department visits and hospitalizations

Answer

Number of educational sessions attended

Answer

Patient satisfaction scores with the case manager

Answer

Volume of written materials distributed