CCM CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers 2

Question 1

Which interviewing technique helps case managers explore and resolve a client's ambivalence about changing health behaviors by eliciting their own motivations?

Accepted Answer

Motivational interviewing

Answer

Motivational interviewing (MI) is a client-centered, directive counseling approach that helps clients explore ambivalence and strengthen intrinsic motivation for behavior change.

Question 2

A client with heart failure is taught to weigh themselves daily and call their provider if they gain more than 2 pounds overnight. This is an example of what type of self-management strategy?

Accepted Answer

Symptom monitoring and action planning

Answer

Daily weight monitoring combined with a defined action threshold (2-pound gain) is a self-management strategy that uses symptom monitoring and an individualized action plan to prevent exacerbation.

Question 3

Which component of a comprehensive diabetes self-management education (DSME) program is considered the cornerstone of glycemic control?

Accepted Answer

Blood glucose monitoring and interpretation

Answer

Blood glucose monitoring and learning to interpret results is central to DSME because it enables patients to understand how food, activity, and medication affect their glycemic control.

Question 4

A case manager is setting goals with a client for self-management of hypertension. Which goal-setting framework is MOST recommended to ensure goals are achievable?

Accepted Answer

SMART goals

Answer

SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) provide a structured framework that increases the likelihood of achieving self-management objectives.

Question 5

Which barrier to self-management should a case manager assess FIRST when a client is repeatedly non-adherent to a medication regimen?

Accepted Answer

Potential side effects, cost, and understanding of why the medication is needed

Answer

Assessing side effects, affordability, and health literacy about the medication's purpose addresses the most common root causes of non-adherence before assuming willful refusal.

CCM - Certified Case Manager Exam Practice Test

CCM - Certified Case Manager Exam Practice Test

CCM CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers 2