CCM CCM - Certified Case Manager Health Education and Self-Management Support Questions and Answers 2

Question 1

Which interviewing technique helps case managers explore and resolve a client's ambivalence about changing health behaviors by eliciting their own motivations?

Accepted Answer

Motivational interviewing

Answer

Cognitive behavioral therapy

Answer

Solution-focused brief therapy

Answer

Narrative therapy

Question 2

A client with heart failure is taught to weigh themselves daily and call their provider if they gain more than 2 pounds overnight. This is an example of what type of self-management strategy?

Accepted Answer

Symptom monitoring and action planning

Answer

Tertiary prevention

Answer

Medication reconciliation

Answer

Functional capacity testing

Question 3

Which component of a comprehensive diabetes self-management education (DSME) program is considered the cornerstone of glycemic control?

Accepted Answer

Blood glucose monitoring and interpretation

Answer

Foot care inspection

Answer

Annual eye exam scheduling

Answer

Dental hygiene

Question 4

A case manager is setting goals with a client for self-management of hypertension. Which goal-setting framework is MOST recommended to ensure goals are achievable?

Accepted Answer

SMART goals

Answer

PICO framework

Answer

SWOT analysis

Answer

Root cause analysis

Question 5

Which barrier to self-management should a case manager assess FIRST when a client is repeatedly non-adherent to a medication regimen?

Accepted Answer

Potential side effects, cost, and understanding of why the medication is needed

Answer

The client's willingness to see a specialist

Answer

The prescribing physician's communication style

Answer

The pharmacy's dispensing schedule

Question 6

A case manager is facilitating a group diabetes education session. Which learning format BEST supports skill acquisition such as insulin injection technique?

Accepted Answer

Return demonstration

Answer

Lecture-only format

Answer

Video presentation

Answer

Written handout review