CALA CALA Quality Assurance & Improvement

Question 1

What is the primary goal of a Quality Assurance and Performance Improvement (QAPI) program in an assisted living facility?

Accepted Answer

To systematically identify, measure, and improve the quality and safety of resident care and services

Answer

QAPI programs systematically identify problems, measure performance, implement improvements, and monitor outcomes to continuously enhance the quality and safety of resident care.

Question 2

Which quality indicator is most directly associated with resident safety in an assisted living facility?

Accepted Answer

Fall rate and fall-with-injury rate

Answer

Fall rate and fall-with-injury rate are critical safety quality indicators because falls are among the most common and serious adverse events for assisted living residents.

Question 3

What is a 'root cause analysis' (RCA) used for in assisted living quality improvement?

Accepted Answer

Identifying the underlying cause(s) of an adverse event or near-miss to prevent recurrence

Answer

A root cause analysis systematically investigates the factors that led to an adverse event or near-miss to identify the true underlying causes and implement corrective actions to prevent recurrence.

Question 4

Which tool is commonly used in quality improvement to map out the steps in a care process and identify where problems may occur?

Accepted Answer

Process flow diagram (flowchart)

Answer

A process flow diagram or flowchart visually maps each step in a care process, making it easier to identify inefficiencies, redundancies, or points where errors are likely to occur.

Question 5

What is the purpose of benchmarking in assisted living quality assurance?

Accepted Answer

Comparing a facility's performance metrics against industry standards or top-performing peers to identify improvement opportunities

Answer

Benchmarking compares a facility's performance data against industry standards, regulatory requirements, or high-performing peers to identify gaps and set meaningful improvement targets.

(CALA) Certified Assisted Living Administrator Practice Test

(CALA) Certified Assisted Living Administrator Practice Test

CALA CALA Quality Assurance & Improvement