CALA Leadership & Ethics 1 — Questions and Answers
Question 1: What is a key trait of effective leadership in assisted living administration?
- Avoiding resident interactions
- Strictly delegating tasks
- Strong communication skills (Correct answer)
- Being unavailable for feedback
Correct answer: Strong communication skills
Strong communication skills enable leaders to clearly convey expectations, resolve conflicts, and foster teamwork.
Question 2: What does ethical leadership in healthcare emphasize?
- Focusing only on profits
- Avoiding responsibility
- Demonstrating fairness and integrity (Correct answer)
- Limiting staff input
Correct answer: Demonstrating fairness and integrity
Ethical leadership promotes integrity, fairness, and respect in decision-making and staff-resident relationships.
Question 3: Why is transparency important in leadership?
- To reduce communication
- To maintain secrecy
- To build trust and accountability (Correct answer)
- To avoid difficult conversations
Correct answer: To build trust and accountability
Transparency builds trust, ensures accountability, and fosters an open environment where staff feel informed and valued.
Question 4: What role does ethical decision-making play in resident care?
- Reduces time spent with residents
- Focuses on administrative needs only
- Supports resident-centered, respectful care (Correct answer)
- Encourages cost-cutting first
Correct answer: Supports resident-centered, respectful care
It ensures that all actions prioritize resident dignity, rights, and well-being.
Question 5: How can leaders promote ethical behavior in staff?
- By limiting ethical training
- By ignoring minor violations
- By modeling and reinforcing ethical standards (Correct answer)
- By focusing only on results
Correct answer: By modeling and reinforcing ethical standards
Leaders set the tone by modeling ethical conduct, offering training, and enforcing clear policies.
Question 6: What is one way to resolve conflicts effectively in a facility setting?
- Ignore the issue
- Blame the staff
- Listen actively and seek resolution (Correct answer)
- Involve unrelated departments
Correct answer: Listen actively and seek resolution
Listening actively and working toward collaborative solutions helps maintain team morale and resident satisfaction.
CALA Leadership & Ethics 1
What is a key trait of effective leadership in assisted living administration?