CALA CALA Human Resources & Staffing 2

Question 1

What is 'progressive discipline' in the context of assisted living HR management?

Accepted Answer

A graduated series of corrective actions escalating in severity for repeated policy violations

Answer

Progressive discipline is a corrective process that uses increasingly serious consequences—such as verbal warning, written warning, suspension, then termination—for repeated or serious policy violations.

Question 2

An assisted living employee reports that a supervisor is creating a hostile work environment based on their religion. Who should handle the initial investigation?

Accepted Answer

The HR department or a designated neutral investigator

Answer

HR or a designated neutral party should investigate workplace harassment complaints to ensure objectivity and legal compliance.

Question 3

What is the primary purpose of conducting a background check on prospective assisted living employees?

Accepted Answer

To screen for criminal history that may pose a risk to vulnerable residents

Answer

Background checks in assisted living primarily screen for criminal history—especially abuse, neglect, or exploitation—to protect the safety of vulnerable residents.

Question 4

Which staffing approach uses a pool of trained facility staff who can work in different departments or positions as needed?

Accepted Answer

Float pool

Answer

A float pool consists of trained facility employees who are cross-trained to work in multiple areas or departments based on daily census and staffing needs.

Question 5

Under the Americans with Disabilities Act (ADA), what is an employer required to provide to a qualified employee with a disability?

Accepted Answer

Reasonable accommodation unless it causes undue hardship

Answer

The ADA requires employers to provide reasonable accommodations to qualified employees with disabilities, unless doing so would cause undue hardship to the organization.

(CALA) Certified Assisted Living Administrator Practice Test

(CALA) Certified Assisted Living Administrator Practice Test

CALA CALA Human Resources & Staffing 2