BBM Organizational Behavior 3

Question 1

What is 'conflict resolution' in organizational behavior?

Accepted Answer

The process of facilitating the resolution of disputes peacefully and constructively

Answer

Conflict resolution involves facilitating a peaceful ending to conflict by helping parties communicate, negotiate, and find mutually acceptable solutions.

Question 2

What does 'decentralization' mean in organizational structure?

Accepted Answer

Distributing decision-making authority to lower levels of the organization

Answer

Decentralization distributes decision-making authority down through the organizational hierarchy, giving lower-level managers and employees more autonomy.

Question 3

What is 'organizational commitment'?

Accepted Answer

The degree to which an employee identifies with and is dedicated to the organization

Answer

Organizational commitment reflects the psychological bond an employee feels to their organization, influencing their motivation to stay and contribute.

Question 4

Which communication barrier occurs when the receiver interprets a message differently than intended?

Accepted Answer

Semantic barrier

Answer

Semantic barriers arise from differences in word meaning, language, jargon, or interpretation between sender and receiver, causing miscommunication.

Question 5

What is 'transformational leadership'?

Accepted Answer

Inspiring followers to exceed expectations through vision, motivation, and personal transformation

Answer

Transformational leadership inspires and motivates followers by articulating a compelling vision, fostering innovation, and encouraging them to transcend self-interest for organizational goals.

BBM - Business Management Degree Practice Test

BBM - Business Management Degree Practice Test

BBM Organizational Behavior 3