BBM Organizational Behavior 3

Question 1

What is 'conflict resolution' in organizational behavior?

Accepted Answer

The process of facilitating the resolution of disputes peacefully and constructively

Answer

Avoiding all conflict through strict rules

Answer

Dismissing employees involved in conflicts

Answer

Ignoring minor workplace disagreements

Question 2

What does 'decentralization' mean in organizational structure?

Accepted Answer

Distributing decision-making authority to lower levels of the organization

Answer

Centralizing all decisions at the top of the hierarchy

Answer

Moving company headquarters to a new location

Answer

Eliminating middle management layers

Question 3

What is 'organizational commitment'?

Accepted Answer

The degree to which an employee identifies with and is dedicated to the organization

Answer

A legal contract between employees and the organization

Answer

A performance improvement plan

Answer

The organization's commitment to employee development

Question 4

Which communication barrier occurs when the receiver interprets a message differently than intended?

Accepted Answer

Semantic barrier

Answer

Physical noise

Answer

Channel distortion

Answer

Information overload

Question 5

What is 'transformational leadership'?

Accepted Answer

Inspiring followers to exceed expectations through vision, motivation, and personal transformation

Answer

Managing routine tasks to maintain stability

Answer

Compensating employees based on performance metrics

Answer

Strictly enforcing organizational rules and procedures

Question 6

What is the purpose of a 'flat organizational structure'?

Accepted Answer

To reduce management layers, increase communication speed, and empower employees

Answer

To increase layers of management oversight

Answer

To limit employee autonomy and centralize control

Answer

To separate different business units completely