BBM Operations Management

Question 1

What is the primary goal of operations management?

Accepted Answer

Efficiently transforming inputs into outputs to deliver value

Answer

Maximizing employee headcount

Answer

Minimizing marketing expenditure

Answer

Maximizing short-term profits at any cost

Question 2

What does 'supply chain management' involve?

Accepted Answer

Coordinating the flow of goods, information, and finances from raw materials to end consumers

Answer

Managing only the company's internal production processes

Answer

Managing the company's financial supply of capital

Answer

Overseeing employee scheduling and labor supply

Question 3

What is 'just-in-time' (JIT) inventory management?

Accepted Answer

Receiving goods only as they are needed in the production process

Answer

Maintaining large safety stock buffers

Answer

Scheduling employee shifts just in time for peak hours

Answer

Delivering finished products immediately after production

Question 4

Which quality management concept involves continuously improving all processes and eliminating waste?

Accepted Answer

Lean Manufacturing

Answer

Six Sigma

Answer

Total Quality Management

Answer

ISO 9001

Question 5

What is a 'Gantt chart' used for in operations management?

Accepted Answer

Visualizing project schedules and task timelines

Answer

Tracking financial performance over time

Answer

Mapping the supply chain network

Answer

Analyzing customer satisfaction scores

Question 6

What does 'capacity planning' involve in operations?

Accepted Answer

Determining the production capacity needed to meet future demand

Answer

Planning the office layout and physical workspace

Answer

Setting the marketing budget for capacity-related campaigns

Answer

Hiring enough employees to fill all positions