BBM Organizational Behavior 1 — Questions and Answers
Question 1: What is 'organizational behavior' (OB) as a field of study?
- The study of market competition between organizations
- The study of how individuals and groups behave within organizations (Correct answer)
- The study of corporate financial reporting
- The study of supply chain networks
Correct answer: The study of how individuals and groups behave within organizations
Organizational behavior examines how individuals, groups, and structures affect and are affected by behavior within organizations to improve effectiveness.
Question 2: According to Maslow's Hierarchy of Needs, which is the highest-level need?
- Safety needs
- Esteem needs
- Social needs
- Self-actualization (Correct answer)
Correct answer: Self-actualization
Self-actualization is the pinnacle of Maslow's hierarchy, representing the desire to achieve one's full potential and meaning in work.
Question 3: What is 'organizational culture'?
- The formal organizational chart and reporting structure
- The shared values, beliefs, and norms that shape behavior within an organization (Correct answer)
- The geographic distribution of company offices
- The company's financial performance over time
Correct answer: The shared values, beliefs, and norms that shape behavior within an organization
Organizational culture is the system of shared assumptions, values, and beliefs that governs how people in an organization behave and make decisions.
Question 4: Which leadership style involves the leader making decisions without consulting the team?
- Democratic leadership
- Laissez-faire leadership
- Transactional leadership
- Autocratic leadership (Correct answer)
Correct answer: Autocratic leadership
Autocratic (authoritarian) leadership involves the leader making decisions unilaterally without input from team members, maintaining centralized control.
Question 5: What is 'group cohesion' in organizational behavior?
- The degree of conflict within a group
- The strength of social bonds and desire to remain part of a group (Correct answer)
- The formal hierarchy within a team
- The diversity of skills within a group
Correct answer: The strength of social bonds and desire to remain part of a group
Group cohesion refers to the degree to which group members are attracted to the group and motivated to stay and contribute to it.
Question 6: What does 'span of control' refer to in organizational structure?
- The geographic territory a manager oversees
- The number of subordinates a manager can directly supervise effectively (Correct answer)
- The authority level a manager holds
- The budget controlled by a department
Correct answer: The number of subordinates a manager can directly supervise effectively
Span of control is the number of direct subordinates a manager can effectively supervise, influencing organizational structure and hierarchy.
What is 'organizational behavior' (OB) as a field of study?