BBM Organizational Behavior 2

Question 1

What is 'emotional intelligence' (EQ) in the context of leadership?

Accepted Answer

The ability to recognize, understand, and manage one's own and others' emotions

Answer

Emotional intelligence involves recognizing and managing one's own emotions and understanding others' emotions to enhance leadership and interpersonal effectiveness.

Question 2

Which motivation theory distinguishes between 'hygiene factors' and 'motivators'?

Accepted Answer

Herzberg's Two-Factor Theory

Answer

Herzberg's Two-Factor Theory separates hygiene factors (prevent dissatisfaction, e.g., salary) from motivators (create satisfaction, e.g., achievement and recognition).

Question 3

What is 'organizational change management'?

Accepted Answer

A structured approach to transitioning individuals and teams through organizational change

Answer

Change management is a structured process for guiding individuals, teams, and organizations through transition from a current state to a desired future state.

Question 4

What is 'groupthink' in organizational behavior?

Accepted Answer

The tendency for group members to prioritize conformity over critical thinking

Answer

Groupthink occurs when the desire for harmony in a group suppresses dissent and critical evaluation, leading to irrational or poor collective decisions.

Question 5

Which type of power is based on a person's expertise or specialized knowledge?

Accepted Answer

Expert power

Answer

Expert power derives from possessing specialized knowledge, skills, or expertise that others in the organization value and depend upon.

BBM - Business Management Degree Practice Test

BBM - Business Management Degree Practice Test

BBM Organizational Behavior 2